Shipping policy

FDA Processing Fee :

FDA processing fee will be waived for spending US$200 for FOOD items per order.

A FDA processing fee of US$27.50 will be charged for spending less than US$200 for FOOD items per order.

FedEx charges a FDA processing fee for handling U.S. Food and Drug Administration (FDA) clearance, such as for submitting Prior Notices or managing FDA-related documentation per parcel.

Shipping Rates :

Free Shipping for spending USD200 per order
USD5 Shipping Fee for spending USD150 to USD199 per order
USD10 Shipping Fee for spending USD100 to USD149 per order
USD20 Shipping Fee for spending below USD99 per order

Delivery Time :

Our order will be sent by FEDEX from Hong Kong in 7 - 30 working days upon order placement.  It depends on the stock availability.  If the ordered items are out of stock at the time of ordering, it will take 2 to 4 weeks for ordering from suppliers / manufacturers.

For some special order on demand (預購產品), it may take 4 to 6 weeks depends on each individual product.  Please pay attention to the delivery date marked on each item.

Shipping Method :

For US / UK recipients : Each order will be provided with a Fedex Tracking number which can track your parcel on Fedex’s official website https://www.fedex.com/en-us/tracking.html 

For Hong Kong recipients : The order will be sent by SF (順豐速遞) or JDL (京東快遞).  

 

Customs :

In some cases, the destination customs may introduce delivery delays that are out of our control. You will be able to track your order on Fedex’s official website https://www.fedex.com/en-us/tracking.html